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Position

Operations Manager | HubHub Budapest

Location

Budapest

Purpose of the role

We are looking for a talented and passionate Operations Manager. This full-time position will report directly to the Team Lead  and will allow for the individual to be a part of the most innovative space in the country. The role will allow for the individual to grow their team lead and operations knowledge from accounting, finance, and IT to overall management. HubHub allows for the individual to get to know the local startup and corporate ecosystem, create a lifelong network and work with a team of young professionals with passion for entrepreneurship and collaboration.

The Operations Manager will support the team to achieve the following:

1. Creating and managing operations processes specific to the country’s needs, laws and regulations.

2. Communicating with broader IT, Security, Accounting, Finance, etc. teams to ensure streamlined ongoing space operations.

3. Collaborating with Community Manager and working with community to optimize member experience

Responsibilities

• Be the main point of contact to Community Manager and community when it comes to: accounting, finance, operations, facility management, etc.
• Collaborate with the team to continuously improve processes and standards
• Cooperation between different departments and with 3rd parties to deliver operational excellence
• Work with members on invoicing/accounting
• Analyze processes globally with HubHub coworkers
• Be the escalation for member complaints and issues

Requirements

Experience

• Experience in either (or all): IT, Accounting, Finance, Facility Management is welcomed
• Must be a very organized and process oriented individual
• Exceptional organizational and multitasking skills

Languages

• Proficiency in English and Hungarian language is a must

Other Relevant Skills

• Proficiency in Microsoft Office
• Motivation and drive to achieve goals
• Ability to lead and motivate others
• Ability to work well in teams and individually

Apply!

Position

First Impression Manager (part-time for students) | HubHub Warsaw

Location

Warsaw

Purpose of the role

About the role
We are looking for a talented and passionate student to join our team on position of First Impression Manager. This part-time position will report directly to the Team Leader and will allow for the individual to be a part of one of the most innovative spaces in the country. Being part of HubHub will allow for the individual to get to know the local startup and corporate ecosystem, get a free membership in the coolest coworking space and to create a lifelong network.

First Impression Manager will support team to achieve the following:

• Creating a collaborative community environment amongst our members through events and building relationships between members
• Supporting events execution
• Ensuring that coworking space is fully operational and processes are running smoothly
• Building trust across the organization by being a good listener and working with feedback from members to improve the space and operations

Responsibilities

• Support execution of our events
• Be the first and last point of contact in HubHub space
• Greet people who come in for tours, check-in members track walk-ins, schedule tours, and send confirmation
• Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
• Conduct building walkthroughs and embrace HubHub spirit
• Solve member related issues to ensure a cohesive community
• Assist with move ins and move outs; assist with building operations and maintenance to ensure highest level of member experience
• Ensuring members have smooth experience and that the space is kept at high standards
• Mail and Deliveries responsibilities as needed

Requirements

Experience

• Customer Service and/or sales experience is a plus
• Strong verbal and written communication skills are a must

Languages

• Proficiency in English and Polish is a must

Other Relevant Skills

• Exceptional organizational and multitasking skills
• High level of integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Passion for entrepreneurial communities
• Ability to work well in teams and individually
• Motivation and drive to achieve goals
• Proficiency in Basic Computer Skills
• Positive oriented demeanor is a must

Apply!

Position

Events Manager | HubHub Bratislava

Location

Bratislava

Purpose of the role

We are looking for a talented and passionate Events Manager. This full-time position will report directly to the Team Leader and will allow for the individual to be a part of the most innovative space in the country. The role will allow for the individual to help establish new event strategy; plan, coordinate and execute events and budgets to create and maintain a strong community. HubHub allows for the individual to get to know the local startup and corporate ecosystem, create a lifelong network and work with a team of young professionals with passion for entrepreneurship and collaboration.

The Events Manager will support the Country Manager to achieve the following:

1. Working with Marketing, Business Development and Community Managers to create, run, and analyze community events, events on key and events with partners.

2. Managing end to end event strategy from creation of the strategy, to budgeting, operations and execution.

3. Understanding the audiences to create valuable events to promote and maintain strong community

Salary: starting from 1300 Eur/brutto (depending on your experience)

Responsibilities

• Develop event plan strategy aligned with the vision of HubHub
• Per strategy, deliver activities program such as conferences, workshops, seminars, exhibitions, etc. for HubHub
• Seek and secure partners, speakers, sponsors for events
• Deliver and coordinate details of events on time, within budget, that meet expectations
• Manage and create event budgets
• Manage staff responsible for event coordination activities
• Drive attendance to the event in cooperation with brand manager
• Analyze event performance
• Develop and maintain a positive and collaborative working relationship with our partners and ties in the community
• Communicate the philosophy of HubHub events program and explain the parameters for hosting events at HubHub
• Participate in training new HubHub members
• Conduct various administrative tasks as appropriate/necessary

Requirements

Experience

• Prior experience in Events management is a must
• Consistently calm, clear-headed leadership in high pressure situations

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Resourceful team player who excels at building trusting relationships with customers and colleagues
• Highly creative, able to formulate a unique vision and flawlessly execute the vision
• Keen attention to detail along with strong organizational and project management skills
• Knowledge of cutting-edge production technology
• Passion for startups and entrepreneurial communities
• Ability to work well in teams and individually

Apply!

Position

Group Community Manager | HubHub Group

Location

Global

Purpose of the role

Group Community Manager is a leading role for successfully building one of HubHub’s three pillars – The Community. Our vision is to build an engaged Community of people who are driven to innovate, cooperate and achieve their business goals together. We want to create an Inclusive Community of ubiquitous “buzz” – when you enter any HubHub you see people talking and creating. When you ask our members they not only tell you they love the space, they tell you they love being here because of other things such as, growth programing, great events, workshops, community activities and other. Ultimately, we want to create a self-engaged community, which will be attractive to potential partners and so will open doors for meaningful cooperation’s.

Group Community Manager makes sure that we engage both internal (members) and external audience (partners, corporates, potential clients). This is done by a set of already established activities which the person in this role will co-manage and coordinate such as, FTRNW Awards, FTRNW Tuesdays, all internal events and community activities, which are in line with our community strategy.

Group Community Manager directly manages a team of 3-4 people (including yourself), who oversee Awards program and start-up scouting, overall content creation structure and key partnerships. This role is also responsible for coordinating Community Managers in each HubHub location on their priorities and content of their work.

Responsibilities

• Develop and coordinate the delivery of our whole Community strategy as one of HubHub’s pillars
• Directly manage a team of 3-4 people and lead them to achieve Community strategy goals
• Make sure our Awards program is truly recognized and renowned in the CEE region in cooperation with the Awards Manager
• Help develop our content creation structure in cooperation with the Community Content Manager
• Help establish key partnerships in cooperation with the Partnerships Manager
• Coordinate a team of Community Managers across HubHub locations to ensure the delivery of our Community strategy in every HubHub
• Develop onboarding guidelines for new community members
• Make sure that the community managers know the satisfaction level of the community
• Make sure that we consistently meet our NPS score targets for each location (in cooperation with local Community Manager and marketing team)
• Identify your team members development areas
• Develop your individual team members in identified areas
• Create a stable, high-performing team

Requirements

Experience

• Project management experience is a must
• Team leading experience is a must
• Community building experience is a must

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Strategic thinking and ability to stay back and see things from a wider perspective
• People focused mindset
• Strong familiarity with innovation and start-up ecosystem in CEE region
• Ability to withstand stressful situation
• Team player and self-starter with strong interpersonal and solution-driven attitude
• Ability to balance numerous different priorities and demands on daily basis
• Ability to define projects and execute within timelines and with multiple stakeholders
• Resourceful team player who excels at building trusting relationships with customers and colleagues
• Great interpersonal and networking skills
• Creative analytically-minded thinker with strong problem solving and communication skills

Apply!

Position

Program Manager | HubHub and FutureNow

Location

Bratislava

Purpose of the role

About HubHub

HubHub isn’t a space, or a place, so much as a state of mind. We are a dynamic, energetic network of driven and focused entrepreneurs all under one connected roof, all sharing one single goal – to keep growing and succeed. Business is about the right people. Whether they’re those you work close to and collaborate with in our flexible spaces, the VCs and investors you network with at our enhanced events or the inspiring people you learn from through our educational programs – we connect you to the very best.

FutureNow is one of the key strategic pillar of the programming structure of HubHub. Building on an established startup event from Slovakia, StartupAwards.SK, the FutureNow platform aims to showcase and bring together the most innovative and relevant early stage startups, investors, corporations and talent in the V4 region.

Being part of FutureNow program will allow for the individual to be part of HubHub team.

About the role
We are looking for a driven, ambitious Program Manager. This full-time position will report directly to the Group Community Manager and will allow for the individual to be a part of the most innovative events and space in the country. The role will allow for the individual to be in touch with and helping the leading startups. The Program Manager of the FutureNow, will be ta to entrepreneurs, learning about their business and understanding how FutureNow can help them to grow their business by creating right program with investors, partners, customers, media and more.

The Program Manager will support the Group Community Manager to achieve the following:

• Create program for startups at  FTRNW  including bootcamp, mentors, speakers and investors
• Working closely with Brand&Marketing manager to communicate the startup programming and its components
• Managing the FutureNow startup outreach and competition from the concept development to execution, including mentors, speakers, judges selection, prize coordination, bootcamp attendance and benefits package delivery after the program
• Create content and manage FTRNW Tuesday format
• Understanding the audiences to create valuable environment to promote and maintain strong community

• Establishing relationships with other stakeholders in entrepreneurial ecosystem in Central Europe
• Manage some of our selected partners programming
• Create and deliver educational and business programming to our members

Responsibilities

• Actively engage HubHub’s regional business development teams in scouting regional startups for the FutureNow startup competition
• Be the point of contact for the programing (mentors, speakers, investors and startups)
• Ensure that the bootcamp is delivered from the concept development stage to execution (online or physical)
• Build awareness about FutureNow in community through attending events and networking
• Design and produce programming for selected partners of HubHub
• Work closely with group community and partnership team to create programs across HubHub locations
• Learn about new industries, business models and technologies form speaking with CEO’s and founders of the region’s most interesting and relevant startups
• Cooperate with the group to enable global connections

Requirements

Experience

• Prior experience with events management / program or project management is a must, ideally with organizing a competition, managing all stakeholders involved

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Good overview of the startup ecosystem in Slovakia and Central Europe
• Passion for startups and entrepreneurial communities
• Consistently calm, clear-headed, organized and confident in high pressure situations
• Resourceful team player who excels at building trusting relationships with communications teams and colleagues
• Keen attention to detail along with strong organizational and project management skills
• Ability to work in a fast-paced environment

Apply!

Position

Junior Operations Manager | HubHub Warsaw

Location

Warsaw

Purpose of the role

We are looking for a talented and passionate Junior Operations Manager. This full-time position will report directly to the Team Leader and will allow for the individual to be a part of the most innovative space in the country. The role will allow for the individual to grow their operations knowledge from accounting, finance, space and facility and IT to overall management. HubHub allows for the individual to get to know the local startup and corporate ecosystem, create a lifelong network and work with a team of young professionals with passion for entrepreneurship and collaboration

Responsibilities

• Support in administrating coworking office space (coordination of document circulation, administrating various space-related systems, tenants requests, projects coordination, 3rd parties and subcontractors coordination)
• Initial preparation of clients agreements
• Supporting budgeting activities
• Monitoring processes related to office space and its tenants (renovations, improvements, refurbishments)
• Support OM in finance and accounting

Requirements

Experience

• Experience in either (or all): Accounting, Finance, Real Estate, IT is a plus

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Analytical skills with attention to detail
• Exceptional organizational and multitasking skills
• Proficiency in Microsoft Office

Apply!

Position

Project Manager (Space and Facility ) | HubHub and Qubes

Location

Global

Purpose of the role

Qubes and Hub Hub are offering coworking and premium serviced offices that supports flexibility needs across multiple locations in CEE region and the UK. We have developed this product and it needs constant improvement when rolled out into new locations. Project managers are responsible for new and existing projects. With the new projects, PM are responsible for planning and overseeing the projects to ensure they are completed in timely fashion and within budget. Project manager plan and designate project resources, prepare budgets, monitor progress and keep stakeholders informed all the way. Project managers needs to cooperate closely with many different teams during the project creation, understand what is influencing the success of the project and improve it. He/she will be working closely with local business development teams, leasing, architects, construction and operation teams.

Responsibilities

• Define, manage, and evolve HubHub and Qubes product strategy, roadmap, and vision of new products and features
• Manage whole project end to end - as early as business case through interior concept and execution design, construction till handover to operation
• Monitor project progress and make adjustment as needed, measure project performance after delivery and identify areas for improvement
• Interact with internal and external stakeholders – External: Negotiate potential deals with building landlord, create design with architects – Internal – work on product feasibility with finance teams, shape product with operation, construction, IT & security department, procurement and others
• Help link space maintenance, customer hospitality and operations processes to achieve optimum product performance
• Advisory / technical expertise for existing locations when refurbishment / fit out changes are needed, support sales team with practical and technical expertise

Requirements

Experience

• 5+ years in project management, architecture, facility or related experience

Languages

• Fluent in English

Other Relevant Skills

• Proven ability to work in an international cross-functional environment with multiple stakeholders, strong team players
• Proven ability to solve problems creatively
• Able to structure problems, evaluate potential risks and suggest solutions
• Excellent verbal/written communication and presentation abilities
• Able to organize facts, data and research, not assumptions
• Proven track record of delivering variety of product features or functions, ideally through projects, requiring significant cross-functional teamwork
• Very well organized
• Strong interpersonal skills and extremely resourceful

Apply!

Position

Community Manager (maternity cover) | HubHub Warsaw

Location

Warsaw

Purpose of the role

We are looking for a Community Manager. This full-time position will report directly to the Team Lead and will work closely with HubHub community managers in different countries. The main responsibility of this person will be to support HubHub members, monitor their needs and activities and organize initiatives to help their growth.

About HubHub – HubHub allows for the individual to get to know the local startup and innovation ecosystem, create a lifelong network and work with a team of young professionals with passion for entrepreneurship and collaboration.

The Community Manager will support the Team Lead to achieve the following:

• Create a welcoming and collaborative community environment among our members
• Establish relationships with other stakeholders in entrepreneurial ecosystem and create value through connecting them with members, other corporations or other partners
• Work with team members locally to ensure the correct combination of companies are in the network of HubHub

Responsibilities

• Be the main point of contact for hubhub members when it comes to community activities
• Work with members and be the escalation point for members complaints, issues, requirements and needs
• Ensure members have smooth experience and the space is kept at high standards and operated well
• Create value through connecting stakeholders in the ecosystem (startups, corporations, service providers, etc.)
• Build and leverage strong, lasting relationships within the community and with external members
• Collaborate with other community managers from our locations to create global programming
• Work closely with our Group Community Manager on the community and partnership programming
• Create and manage community budget
• Manage communication towards our community with strong support from Marketing Manager

Requirements

Experience

• Prior community and/or project management and/or customer service / and or partnership experience is a strong plus

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Team player and self-starter with strong interpersonal and solution oriented attitude
• Strong passion for startups and entrepreneurial communities is a must
• Ability to balance numerous different priorities and demands on daily basis
• Resourceful team player who excels at building trusting relationships with members and colleagues
• Passion for entrepreneurial communities
• Exceptional organizational and multitasking skills

Apply!

Position

Team Lead & Business Development Manager (maternity cover) | HubHub Warsaw

Location

Warsaw

Purpose of the role

We are looking for a Team Lead and Business Development Manager in one person. This full-time position will report directly to the Head of HUBHUB and will allow for the individual to be a part of the most innovative space in the country. This role is focused on two parts. First one is about leading team to achieve their goals, and the second one about taking care of our business growth, our members, partners and friends. The role requires for the individual to be incredibly personable and able to think strategically about sales opportunities, connecting the resources in the greater community to the needs of the coworking space. Team lead and Business Development Manager operates as a right hand to the Head of HubHub to ensure profitability and synergy of HubHub.

The Team Lead and Business Development Manager will support the team to achieve the following:
1. Lead team members to achieve goals and drive execution of strategy.
2. Search for sales opportunities ,create, manage and build long-term relationships with existing tenants.
3. Establish relationships with other stakeholders in entrepreneurial ecosystem and create value through connecting them with tenants, other corporations or other partners.
4. Work with team members to ensure the correct mix of companies are in the network of HubHub

Responsibilities

• Lead local team to achieve goals
• Mentor and develop team members
• Drive overall country sales strategy, search for business development opportunities and coach local sales team
• Make sure our members have best customer experience
• Find clients/members with the best potential (growth, community impact)
• Act as an Account Manager for existing tenants, seek opportunities to upsell
• Develop partnership strategy aligned with the vision of HubHub
• Conduct market research to find the best partner organizations across different sectors
• Build and manage and leverage relationships with partners to help members and secure additional funding for HubHub (e.g. corporate sponsorships)
• Create value through connecting stakeholders in the ecosystem (startups, corporations, service providers, etc.)
• Build awareness about HubHub in community through attending events and networking
• Cooperate with the group to enable global connections
• Drive overall country sales strategy, search for business development opportunities and coach local sales team

Requirements

Experience

• Prior team lead experience is a must
• Prior sales or project management experience is a strong plus
• Strong passion for startups and entrepreneurial communities is a must
• 5+ years business experience

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Very strong leadership skills with very openminded approach
• Team player and self-starter with strong interpersonal and solution oriented attitude
• Ability to balance numerous different priorities and demands on daily basis
• Ability to define projects and execute within timelines and with multiple stakeholders
• Resourceful team player who excels at building trusting relationships with customers and colleagues
• Creative analytically-minded thinker with strong problem solving and communication skills

Apply!

Position

Product Manager (Space and Facility) | HubHub and Qubes

Location

Global

Purpose of the role

Qubes and Hub Hub are offering coworking and premium serviced offices that supports flexibility needs across multiple locations in CEE region and the UK. Product manager should ensure that our serviced office  will maintain expected level of quality and will improve in every aspect over time. In order to be successful in this endeavor, Group Space team members spearhead and manage the continuous development of details and specifics of the concept. They align various parts of HB Reavis organization to form functional projects and sub-projects. The product manager should understand the market business opportunity together with client needs to figure out the real solution to their problem. He/she works closely with project managers and operations teams to define and fulfil the path to such solutions.

Responsibilities

• Define, manage, and evolve HubHub and Qubes product strategy, roadmap, and vision of new products and features
• Own customer satisfaction by setting proper success metrics and tracking them in a way to maintain accountability but also setting the future product roadmap
• Work directly with local teams and with project managers to ensure our products maintain high standards of quality and usability
• Help link space maintenance, customer hospitality and operations processes to achieve optimum product performance

Requirements

Experience

• 5+ years in product management, property management or related experience including customer facing interactions

Languages

Other Relevant Skills

• Technical overview knowledge to oversee product features and operational processes
• Proven ability to work in an international cross-functional environment with multiple stakeholders, strong team player
• Excellent verbal/written communication and presentation abilities
• High emotional intelligence to relate your products to customer needs
• Able to organize facts, data and research, not assumptions
• Proven track record of delivering variety of product features or functions, ideally through projects, requiring significant cross-functional teamwork
• Very well organized -- you write detailed user stories, maintain your backlog, and set clear goals that are shared throughout the organization

Apply!

Position

Group Operations and Finance Manager | HubHub Group

Location

Global

Purpose of the role

We are looking for a talented and passionate Group Operations and Finance Manager. This full-time position will report directly to the Head of Hubhub and Qubes and will allow for the individual to be a part of the most innovative space in CEE. HubHub and Qubes projects allows for the individual to get to know the startup and corporate ecosystem, create a lifelong network and work with a team of young professionals with passion for entrepreneurship and collaboration.

The Group Operations and Finance Manager will support the Head of HubHub and Qubes to achieve the following:

• Creating and overlook global operation and procurement processes to prepare and maintain smooth back-office operations within the whole group
• To provide clear data for decision making processes and be part of the decision making
• Manage the Cash flow of the company and overlook the high level financial parameters
• Communicating with broader IT, Security, Accounting, Finance, Insurance etc. teams to ensure streamlined ongoing space operations
• Manage and support the local Operation managers in their duties and responsibilities
• Collaborating with the other HQ representatives and Team Leads

Responsibilities

• Continuously improve, analyze and set up new operation processes and standards
• Support the sales team with up to date and reliable data to make data based corporate decisions
• Prepare on demand financial analysis for commercial purposes
• Maintain the relationship with the investor and help to prepare the materials for the meetings with the investor
• Be the main point of contact for the HB Reavis controlling, finance, legal, accounting, etc.
• Liaison between different departments and 3rd parties to deliver operational excellence
• To oversee the procurement processes across countries
• Manage the cash Flow of the company on the daily basis
• Support the HQ managers on the commercial and legal point of view in the global level deals

Requirements

Experience

• Senior level (min 5. years) of Operations or Finance positions is a requirement

Languages

• Proficiency in English language is a must

Other Relevant Skills

• Must be a very organized and process oriented individual
• Logical and Critical thinking
• Passion for entrepreneurial communities
• Exceptional organizational and multitasking skills
• Ability to work well in teams and individually
• Motivation and drive to achieve goals
• Proficiency in Microsoft Office
• Position require travelling (25%)

Apply!