About the role

We are looking for a talented and passionate First Impression Manager. This full-time position will report directly to the Team Lead and will allow for the individual to be a part of the most innovative space in the country. Being part of HubHub will allow for the individual to get to know the local startup and corporate ecosystem, get a free membership in the coolest coworking space and to create a lifelong network

First Impression Manager will support team to achieve the following:

 

  • Creating a collaborative community environment amongst our members through events and building relationships between members
  • Ensuring that coworking space is fully operational and processes are running smoothly
  • Building trust across the organization by being a good listener and working with feedback from members to improve the space and operations

Responsibilities

  • Be the first and last point of contact in HubHub space
  • Greet people who come in for tours, check-in members track walk-ins, schedule tours, and send confirmation
  • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
  • Conduct building walkthroughs and embrace HubHub spirit
  • Solve member related issues to ensure a cohesive community
  • Assist with move ins and move outs; assist with building operations and maintenance to ensure highest level of member experience
  • Ensuring members have smooth experience and that the space is kept at high standards
  • Mail and Deliveries responsibilities as needed

Requirements

Experience
  • Customer Service and/or sales experience is a plus
Languages
  • Proficiency in English and Slovak is a must
Other Relevant Skills
  • Strong verbal and written communication skills are a must
  • Exceptional organizational and multitasking skills
  • High level of integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion for entrepreneurial communities
  • Ability to work well in teams and individually
  • Motivation and drive to achieve goals
  • Proficiency in Basic Computer Skills
  • Positive oriented demeanor is a must

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